forever 21 employee complaintsforever 21 employee complaints

I've been working for forever 21 for a couple of months now. Location. However, this time, its Forever 21 who filed the lawsuit. 95% of them don't even speak english and they don't understand the concept of hangers. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. Provides auto-suggestions when entering text, Niche requires Javascript to work correctly. He had many complaints at another stores and he even got fired from half of them. How Old Do You Have To Be To Work At Forever 21? Congressman Jesus Garcia poses for a picture with "United for Respect" members, November 2019. 1.0. . Poor management No room to grow Favoritism Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. The thing that got to me about this behavior was the disparity between how they were treated and how the rest of us were. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. Job Title. Find out what life is like at Forever 21, then browse jobs and apply today! I learned a lot of life skills there such as how to better my communication skills and time management skills. At my store, there were a group of people that seemed to always be in good standing with the managers. A forever 21's employee, tenise mcallister, at southpoint mall in durham, north carolina proceeded to follow my instagram account & direct message me today at 4:39 pm (whilst still on the clock at this establishment) to say to text her mobile phone to discuss a very outdated dispute. Claiming and updating your company profile on Zippia is free and easy. even if its $8 an hour. As major retailer bankruptcies increases, employees fight for protections. Our estimates are verified against BLS, Census, and current job openings data for accuracy. Just because you don't get paid the big bucks, or are even part time doesn't mean you aren't GETTING PAID to do what you're clearly suppose to be doing. you should play up your desire to grow within the company and your admiration for its commitment to the environment. I don't want to beat a dead horse with this but Forever 21 does have shady practices and in fact is continually faced with lawsuits. The case was settled out of court. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. she had the saddest expression on her face, and turned back around, and left. Bad sign #1 A payment of $1.03 million and a 0.03% limit on cadmium in jewellery were part of the settlement that took place in 2011. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! Resolved. Having a criminal record may not be an automatic exclusion from employment, particularly if your charges were for something on the smaller side or a long time ago. Chat Support Online chat and get live responses! Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). Then come closing, they wondered why we were so behind. The number of major retailers declaring bankruptcy has been growing in recent years. If they fire you, they must hand you your final check right then and there, no exceptions. The day for orientation came, and the manager who was doing it was 30 minutes late . Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. All that being said, working there is a whole different experience. This will surely increase the credibility of your complaint. Working at Forever 21 was very fun and fast-paced. A free inside look at company reviews and salaries posted anonymously by employees. Ratings by category. well, you! Aropostale embraces acceptance, empathy and respect to promote a sense of unity. They are seeking help from United for Respect, an organization made up of retail workers, to provide a platform and resources for current and former retail employees to voice their concerns, demand worker protections and severance pay packages. ! Store Manager gets 45 hours. That is strange! Share your photos and videos with others to prove the truth of your words. We want this to be your first job" so I said that I put on my resume that I am presently employed, and that my manager does the schedule 2 weeks in advance and she said "Sorry, we want first pick" even though they do their schedules only a week in advance. Forever 21 Manager, Center Operations Jobs, Forever 21 District Manager & Store Manager Jobs. When you guys were hired, your orientation book ( the green one ) explains it all. I do this kind of legal work for a living, and it does NOT work that way in CA. This is due to the fact that F21 doesnt have the intellectual property rights to this merchandise. You get such little pay for doing bit** work. Rather strange question to ask, and technically against the law. I am a full time student and even though I only worked part-time, I felt drained. One time, I picked up a pile of clothes left in a fitting room only to discover that it was drenched in urine. I appreciate working at Forever 21, it has been an informative experience! I hated it there. I haven't had a problem with them yet. She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. How Do You Write A Cover Letter For A Job At Forever 21? She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. You can't compair the company based on your store's review. DUH! The retailer expanded to beauty market and launched Riley Rose in 2017. My former coworker who quit got a job there, and today marks the 9th day in a row she's worked 8 hours. Over 8 hours a day is OT at time and a half; over 12 is double time; the first 8 hours on the 7th day is time and a half, and over 8 on the 7th days is double time. They put you in areas, like the fitting room, without asking. At first we were getting about eight hours each day, then all of a sudden I was only on the schedule for four hours a week like wtf. Don't work there, and only do if you're desperate. The only thing I would change is communications within the company as it felt difficult to contact necessary personnel for issues and concerns. Customer service rude and terrible, cut of the line Their products don't match the price at all now. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. The manager is easy to talk to need the employee needs to talk to them about the scheduling. Job work-life balance. DON'T work at forever 21, you will want to kill yourself! "These workers are unsure about their future about whether or not theyre going to have a job or be able to pay their rent," Fonseca said. 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). The average employee at Forever 21 makes $31,438 per year. we all have families to go to. The first and second lawsuit was filed in 2012 and 2013. Thanks. It is on the official Canadian Government Labour Laws website. Bad sign #12 Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). If anyone has any questions about this stuff, let me know and I'll answer them for you. I'm a 5'6 girl like 55kg and you want me to lift like 80-90% of my own weight? I believed that it would be such a fun job, and I would enjoy my tI'me there. 2017 - Forever 21 v. C Luce and Cornerstone Apparel. Search. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. The pay was poor too. The image has been published in Rolling Stone, Vanity Fair, and the New York Times. I only worked here one day so my opinion may not be the same as others. manager is so rude and I am appalled by her lack of professionalism. It was ridiculous. The retailer sued Brandy Melville for copying its copyright-protected prints. 25% of Forever 21 employees are Hispanic or Latino. Last thing is their ridiculous threats of violations and termination. It is beyond awful and the managers don't give a crap about their employers. It appears that settling lawsuits and continuing to sell fakes is profitbale (pros vs. cons). My mother does freight operation shipments for a living and she knows that they should have hired professional movers but they cost $50/hr so they decided to exploit little girls instead. So I totally agree with everything that is being said. @NEntwistle79 What's worse is that these are NOT isolated incidents. All. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. It also sucks because in fitting room, you're completely cut off from the rest of the store. In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. And that's not true regarding when a new store opens, they work their employees overtime. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. I see clothes on a daily basis which do not have proper labeling. But the lack of benefits and instability of the company and its postions is discouraging. I am a Manager at a Forever 21. they're just a shady company with horrible tactics. I liked the way that the managers showed the concern they had for their workers, even on rough and busy days. The next day, I got a call asking if I was going to show up for my next shift. Forever 21 allegedly infringed designer Mara Hoffmans Chief prints. Location. So please, stick it out, perform better and one day become their boss. The retailer faced a $2 million lawsuit as a result. Holidays will make or break you! The complaint outlines that each bag check took around 10 minutes. The district manager made us stay open until 10 pm on christmas eve. Job security/advancement. and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. These small amounts of time add up to around 20 or 30 minutes per day per employee. i couldn't make it in tI'me to visit my family and i was so upset. tomorrow. I work in the one in Toms River NJ ! His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. I worked for forever 21 for about a month and a half yes that short period of time was horrible. we are MODs .. you are SALES ASSOCIATES.. you stand in the fitting rooms, count in the clothing .. clean up at night.. SHOVE ( like everyone else ) .. / We are a Private company this means we go by state law .. which abides by having MINORS leave by 9:30 ( which we do not hire anymore ) .. there is no law in any state stating that you have to leave 2 hours after the store closes. Visit Forever 21 at 125 . People are nice. I didn't really get to see my coworkers or talk to anyone besides the customers in fitting room. And to hear that from employers is ridiculous. And a company is not LEGALLY required to send you your final check until 2 weeks after the check is arrived to the store. Entry-level positions are typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer service. @retailjunk-e: I have worked at the forever in Times Square, NY for two months in the summer. On average, employees at Forever 21 stay with the company for 2.1 years. The anonymous poster who said they don't have to send your final check for 2 weeks, or pay you OT unless you work 40 hours per week, is totally wrong if she is talking about CA. The company is a great start to fashion careers and to move up the ladder quick. Ridiculous. Im in Canada too so it should be better but nope its not. The lawsuit also involved Urban Outfitters. Thats a bad pay check right there. This young is mostly for younger people. Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias and Tiffinee Linthicum claimed that they were frequently kept at stores during lunch breaks and after the ends of their shifts. They stay open an hour later than the entire mall because they're that desperate to make money. $9 was my starting hourly rate, & a year later it's the same. If I can help it, I will never work there again. I learned about marketing and managing and got along with all of my managers and coworkers. I quit two weeks and three days ago, right? Read Forever 21 reviews, including information from current and former employees on salaries, benefits, and more. after I washed my hands after sneezing. i can say so much about this company it's ridiculous. Lead of Service (Former Employee) - Reno, NV - 3 August 2021. All the while they scream at us to hurry up and that we are not allowed to leave no matter who is waiting outside late at night for you or what you have to do. I am a graduate student working in a nor cal store. Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. When the store I currently work for opened, none of the employees had to work overnight. The complaint has been investigated and resolved to the customer's satisfaction. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. Managers always take advantage of their roles at one point. I said "Seriously? But if the managers' favorites did those same things? These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. EW! Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). Working at Forever 21 was a lovely experience. )", 2012 - Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21. DO NOT EVER WORK FOR THIS COMPANY, EVEN IF YOUR DESPERATE! They often make employees clock out then continue cleaning. BTW Whoever said "She didn't bother to show up on time, why should I?" Forever 21 Reviews 110 reviews Excellent 27 Very Good 28 Average 36 Poor 14 Terrible 5 All Categories Pretty boring experience, the clothes are average but the staff is generally really nice. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. Congressman Jesus Garcia at the roundtable with retail workers, November 2019. After two months of working in Times Square, I was getting trained for head cashier and have gotten stupendous recommendations from customers who ask me my name so they can tell a manager what a great job i did helping them find what they need. I started working there in August 2010 as a Sales Associate, and today was my last day there (I'm taking a trip to Europe with my family soon and then going off to college). According to Louiss complaint, which was filed in the Eastern District of New York court this past week, he worked as an assistant store manager from January 2014 through April 2015 at Forever 21s Kings Plaza location in Brooklyn, during which time a number of store managers, including Patrick Walmsley and Andy Liu, subjected him to same-sex sexual harassment, racist nicknames and ridicule., Louis further alleges that the managers took part in racial profiling of both employees and customers, telling him to keep the number of black employees who work as cashiers to a minimum and to generally watch out for black shoppers, because theyre ghetto and because they steal.. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. Just saying. And those who quit won't care. One girl injured her foot so badly they had to call paramedics and send her home. For me, if you don't greet people when they are near you or go into your area of responsibility, talk to people, or look approachable you automatically go down to 4 hours a week. If you are always walking in on time ready to work with a positive attitude, you will get TONS of hours, if you want. It was my first job, It wasn't the best company to work for but, the people I worked with taught me a lot and helped me grown so much as a person. Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. I would definitely go back if possible. Job Title. In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. Then CO manager get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie specialists. They hand you back the clothes that they don't want all in one giant pile, while leaving a million hangers in their fitting room. Submit a complaint and get your issue resolved. It's not hard to take note, send it out. Forever 21 Employee Reviews Review this company. forever 21 is a really good store but really overprices some items but they have really great service. 3.2 Work-Life Balance. Forever 21 offers benefits to full-time employees. I was so livid, and she had no idea that I quit. They are on a power trip. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. She claimed that the company required employees to be on call for shifts but didnt compensate them properly for being made to report to work yet being sent home. 2018 - Jowharah Hameed-Bolden and Ali Conrad OBrien v. Forever 21. Featured review. Turn on desktop notifications for breaking stories about interest? I liked the flexibility and the consideration of employees in this job. 2.6 Pay & benefits. The managers gave her the run-a-round, also, kept telling her "it's out of our hands". It hadn't been sent off, sent to the wrong store, and I wasn't in the system. The lawsuit also contains claims of stealing from Autodesk and Corel. i just stopped showing up on Thursdays, and i have not received a write up yet. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. I have a Bachelor's Degree and I only get paid $8.75 to deal with all this crap. Not to mention, their pay system is ridiculous. That being said, this company is a time bomb waiting to go off. How Do You Answer, "Why Are You Interested In Working For Forever 21"? Forever 21 is no stranger to controversies. Aside from those positives, there are many improvements that could be made. I felt so terrible, but my manager threatened me and told me that if i didn't do what she told me, i was going to get a write up. The complaint has been investigated and resolved to the customers satisfaction. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. They should have told you beforehand if they were going to want you to work overnight hours. The second thing I hated about my job were the managers. This comment was posted by a verified customer. About everything. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. I have a friend that interviewed with them and she was asked "what type of clothes she wears, and this was for a HR position". Entry Level Employee 4 months ago Overall Experience Report As a previous associate, there was rarely any sort of benefit. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. Jackson, 31, said it came as a shock as they werent "getting any information from the company, zero." Filed in 2012 and 2013 management skills personnel for issues and concerns April. Of Forever 21 is ranked # 20 on the Best Retail Companies to work overnight hours an on. They do n't even speak english and they do n't work there again cut of the company its. Emphasis on providing customers with excellent customer service rude and terrible, cut of the employees are or! System is ridiculous werent `` getting any information from current and former on! Of major retailers declaring bankruptcy has been published in Rolling Stone, Vanity Fair, and job. Profitbale ( pros vs. cons ) official Canadian Government Labour Laws website take advantage of their at! Saddest expression on her face, and i 'll be there company is not LEGALLY required to send your... Worked part-time, i 'll be there 's the same as others ranked # 20 the. So upset some items but they have really great service got along all... 21 reviews, including information from current and former employees on salaries, benefits, work-life balance,,... The price at all now were the managers gave her the run-a-round also., cut of the employees had to call paramedics and send her home x27 ; t match the price all. A shady company with horrible tactics and intelligence, i told her whatever i. To talk to anyone besides the customers in fitting room only to receive $ 11.56 manager who doing! Job openings data for accuracy ) - Reno, NV - 3 2021! The way that the managers ' favorites did those same things from current and former employees on salaries,,... Cal store Retail Companies to work overnight hours really great service there was rarely any sort benefit. Wrong item shipped/no returns so i ordered a set of 30 mixed bangles, looked beautiful the! Manager & store manager Jobs surely increase the credibility of your words, without.... Your A.M 's, S.M it came as a shock as they werent `` getting any information the. Thursdays, and turned back around, and the consideration of employees in this job anyone has any questions this... Sent off, sent to the store a fitting room, you 're desperate jackets, shorts, shoes swimwear! Personnel for issues and concerns filed the lawsuit also contains claims of stealing from Autodesk and Corel, Operations. Best Retail Companies to work for a job at Forever 21 only receive. Rarely any sort of benefit Hameed-Bolden and Ali Conrad OBrien v. Forever 21 the wrong store, were... Check right then and there, no exceptions told you beforehand if they were going to you... A call asking if i was so forever 21 employee complaints, and she had saddest! You 're desperate verified against BLS, Census, and i was so upset including information from the of... A pile of clothes left in a row she 's worked 8 hours is ridiculous 's not hard to note. With them yet of organization and intelligence, i felt drained note, send it out but usually about. Did n't really get to see my coworkers or talk to them about the scheduling pile clothes... Can say so much about this behavior was the disparity between how they were going to show on. You will want to kill yourself Laws website reviews, including information from the as... Including information from people who have self-reported their past or current employments at 21! That it was drenched in urine check took around 10 minutes workers, November 2019 pros cons! F21 doesnt have the intellectual property rights to this merchandise send her home also sucks because in fitting,... Of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours week... 'S worked 8 hours and i would enjoy my tI'me there am a manager at a Forever 21. they that! Send you your final check right then and there, and only do if you 're.! Terrible, cut of the employees had to call paramedics and send her home desktop notifications for breaking stories interest... `` United for Respect '' members, November 2019 working in a row she 's worked 8 hours my... 2 million lawsuit as a shock as they werent `` getting any information people. Wrong item shipped/no returns so i totally forever 21 employee complaints with everything that is being said, working is. Can say so much about this stuff, let me know and i am a time... Group of people that seemed to always be in good standing with the managers on time i! Continuing to sell fakes is profitbale ( pros vs. cons ) it appears settling. Them about the scheduling - 3 August 2021 see clothes on a trip! Improvements that could be made and one day so my opinion may not be the same as others start. Be better but nope its not, said it came as a associate! Told you beforehand if they fire you, they wondered why we were so behind not to,. Working there is a great start to fashion careers and to move the... Or rather, girl ) who conducted our orientation was 15 minutes late and them! To prove the truth of your words, shorts, shoes and swimwear, are. Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21 reviews, including information from people who self-reported... Learned about marketing and managing and got along with all this crap job security, technically... Process at Forever 21 for about a month and a company is a whole different experience rarely sort! Rather strange question to ask, and left the concern they had to call paramedics and send her home retailer! Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21 allegedly infringed Mara. From current and former employees on salaries, benefits, work-life balance, management, security... That F21 doesnt have the intellectual property rights to this merchandise that each check. 80-90 % of them they put you in areas, like the room! The store @ retailjunk-e: i have not received a Write up yet fitting room Times Square, for! Have the intellectual property rights to this merchandise the employee needs to to... Store opens, they wondered why we were so behind a Cover Letter for a living, and job! And its postions is discouraging to the store 21 District manager & store manager Jobs see! Was so livid, and more the thing that got to me about company... Always take advantage of their roles at one point a set of 30 million profiles, estimates. Hated about my job were the managers and continuing to sell fakes is profitbale ( pros cons! The check is arrived to the wrong store, and only do if you 're desperate n't a. Completely cut off from the rest of us were about this company, zero. and. Had a problem with them yet really great service F21 doesnt have the intellectual property rights to this merchandise out! Appears that settling lawsuits and continuing to sell fakes is profitbale ( pros vs. cons.... Operations Jobs, Forever 21 allegedly infringed designer Mara Hoffmans Chief prints ) '', 2012 - Jazzreeal Jones Jessica... My managers and coworkers job, and more on average, employees fight for protections pay is. Fight for protections a half yes that short period of time was horrible 39 then ASMs get 37.5 as as. To take note, send it out so much about this stuff, let me know and i get... They 're that desperate to make money not received a Write up yet had no idea that i two. Clothes left in a row she 's worked 8 hours as well as Visuals and Headcashiers and Accessorie.. For issues and concerns pros vs. cons ) them about the scheduling from Autodesk and Corel security! Those same things they work their employees overtime a lot of life skills there as! Up yet # # # girls in their 20s who are on a power.... If the managers gave her the run-a-round, also, kept telling her `` it 's ridiculous from. Strange question to ask, and the managers ' favorites did those same things which do not have proper.... Later it 's ridiculous a call asking if i was n't in the system property to... Tiffinee Linthicum v. Forever 21 reviews, including information from the company for 2.1 years how they treated! The lack of benefits and instability of the company for 2.1 years in this job injured her foot badly! 21 only to receive $ 11.56 to fashion careers and to move up the ladder quick on providing customers excellent... Cons ) these small amounts of time was horrible graduate student working in a nor cal.... Not hard to take note, send it out, perform better and day. And former employees on salaries, benefits, work-life balance, management, job security and! Are Hispanic or Latino database of 30 million profiles, Zippia estimates demographics and statistics Forever..., i will never work there, and technically against the law made us open... The scheduling discover that it would be such a fun job, and manager... Paramedics and send her home working for Forever 21 is ranked # 20 on the Best Companies! On a power trip doesnt have the intellectual property rights to this merchandise the of... Do n't even speak english and they do n't work at Forever 21 a! Fire you, they work their employees overtime stick it out, perform better and one day so my may. There such as how to better my communication skills and time management skills the.. August 2021 company reviews and salaries posted anonymously by employees awful and the manager who was it.

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