The sad part is that she has a closet of her own and could have easily re-sold the NEW shirt in her own closet and made more than she paid for it. Its bad for me and for customers walking by. 10%. When do you ever have time for family, your home, and kids? But what I found in that package was TRULY DISTURBING. Our generation has made it such a big deal to stop talking to someone because they make you unhappy, but in all honesty, it is absolutely 100% okay. otherwise its just wasting space i your closet I love PM, but have to laugh at some of the overpriced items!!! And I clearly listed the dimensions ::sigh:: Its exhausting dealing with rude people that dont care to read the description, like you mentioned. Sadly no. Ive been selling on Poshmark for almost 1.5 years now. People might not think this is a big deal but when you sell a $2000.00 item NWT, its a big deal. The only thing is that people are looking for extremely inexpensive items. Also, I found a site that list all the names of scammers. No way Id sell any high end bag on here for someone to call it fake. I started buying on Poshmark two weeks ago, so Im definitely a newbie and just learning the ropes. Please read the description as well as the comments. Scammers everywhere, and the fees are much too high. I did NOT list it as new because I had removed the retail tag but did note that it was unworn and provided loads of photos. Ive been on Poshmark since the beginning of March 2017. So she makes her accusation and I respond saying I packaged it and even sent her the receipt. That way there is no dispute! I dont sell anything that isnt in very good or new condition, and I would never be deceitfulEVER! The trolls, the low ballers, the crooked and one-sided rating system, and the serious lack of user support from Poshmark. Hilary, I am so sorry this has been your experience as a seller. It said she knew how much I wanted. It has been countless hours of trying to fix a problem I did not cause and Poshmark will not help. Not making much money. Ive been a member on the site on and off for a couple of years however it wasnt until the last three months that Ive really been active. Uhm, this crap is par for the course in a retail environment. I recently had an experience returned item that was messed up and totally used .I had photos to support that it was new and quality was good before the buyer sent it back used and crappy condition. Which is sure to effect sales. and get mad when you reject the offer . Honestly I would have been happy to arrange a return ( bc it is a costly item) if she had just told me -hey It doesnt fit canI pls return it .. then I could have gotten it back undamaged and resold but instead i have a $200 brand new suit that is ruined. Ive been selling (very little) on Poshmark for a few months now. Of 250 sells, one was returned in this fashion and I sold it again 3 days later for more money. I will now only buy on TheRealReal. I just deleted all my listings and uninstalled the appIm taking a break and will see if I return. Bethany I agree with you. If you want to set up your own website, I would recommend starting with BigCommerce here: http://bit.ly/2pFg5Mt. Ha Ha Ha oh Posh purchasers! I think I am going to dump the app after my last sale gets delivered. I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I dont get a bad review ( I have 5 stars so far and worked hard for it) It just isnt fun for a good seller. I have taken allmost all my preowned irems off but i know Ill have problems anyway. They have very poor business practices to say the least. Meanwhile her average ship time says 8 days, mine says 1 day soo. I ran across your blog and Im happy to see that I am not the only one who keeps getting low ball offers like no tomorrow. Oh,I forgot to tell u the best part. They sided with her, I sent them an e-mail saying how as sellers are we protected against people like this, the item probably didnt fit or they didnt like it! I obviously had the same feeling as you. After a couple of years hiatus on Reddit as well, I decided recently to check-in on the 2-most popular Poshmark subreddits. I would try eBay and Tradesy before doing a Shopify account. A punitive feedback system totally biased towards the buyer. Change). Very informative and inspiring post! Thank you for making me feel I was not alone. I can live with it. She ended up posting my personal information on various websites and on the posh app, and told people I was never sending her top. Lmao! Thanks! Omg, I happened on this article and Im in tears. Now, exactly a week after, I received an email from PM saying that after they have reviewed the case and photos submitted by the buyer, they have decided to deny the return request. When I started to step away a little bit more my sales faltered. (LogOut/ Ive been purchasing from Posh since about last July, 2016 and have spent well over $10,000 on there but back in October, 2016, I purchased two items a dress (which was a knockoff) and a pair of Christian Louboutin shoes which were described as a size 10 but would not even fit my 8.5 shoe size daughter. Make *these* kinds of comments. There are way too many scammers on this site, too much time wasted for slow to no sales. One of the reasons I pay that 20% is because Posh gives buyers some kind of peace of mind. Wow, that sux Kristine! ~Peace and Purple rain, friend~. And forget about offering gallery-quality jewelry on Poshmark. The buyer usually has more to lose than the seller does and if buyers dont trust Poshs customer service and know that they can return when the description is genuinely wrong, then they wont buy. Guess what? Good luck with your site! With your own site, you are responsible for driving traffic to it, of course. Poshmark customer service sucks. He is still out there after a few months. The dress arrived while I was working and it was three days before I was even able to open the package and examine the dress. Until recently, a buyer opened a case claiming that my item is not as described, that the item was broken, damaged or stained. I only had my closet for a few months and sold (basically for free 5 items. Now I think they are one of the WORST online selling sites. There isnt any protection on either end! I agree that some items on Poshmark are way overpriced. Ive tried 5 times to delete it, sent the code to PM that I received, and NOTHING. Love this blogthought I was on an island with my feelings. My stuff is beautiful and in perfect condition, many of the things are boutique items, but I never cared for high-end designers stuff and that seems to be all consignment shops cater to and you cant trust THEM either. My family sees me running around trying to make a sale and decided to help me so we literally share ALL THE TIME and nothing, just some weeks ago I was having good sales but I have the feeling they have a way to control who sees you shares or how many people sees it. I contacted Poshmark Support to let them know, but they never responded. In theory, its a great site but the fees are ridiculous. So back to Ebay I go. They are a vault of knowledge you are missing out on if youre not already reading them. I have explored trasdesy and ThredUp, will check out Shopify soon. Very well said and I cant wait to check out your store! I just got a response that basically said oh well. I mostly stick to eBay these days. THEN he says ok well this isnt 3/4 full, its about Hope Im not double posting this. !so I developed a four-point question format that I copied and pasted to every product I was interested in buying. Thanks @stylaphile youre right, its seriously not worth it. Find the person you want to unblock in the list and tap on "Unblock." I just read this last week and breathed a sigh of relief that I have been lucky so far. Then the ppl who complain about something get their money back and I get my money back but they keep my item so they get it for free Bc customer support is RIDICULOUS! The buyer has no profile or closet. If you feel that a listing or comment requires more immediate attention, please contact us directly at Poshmark Support. Youd think theyd be a little more courteous. -bad packaging (i shipped in a clean box with a black interior. So why do I have one foot out the door? However, I did have the same experience related in reason 1 with a dust bag I sold. Another guy did something similar and offered $30. This is the first and only one Ive came across, thank you for that incite. I have been buying actively on Poshmark and also have a few sales. I have no idea what Ill get back since she claims its damaged now. She also has no profile info or a closet. Once I finally get my payment I am shutting my closet down. I just joined poshmark. Thankfully, Poshmark updated to 8 pictures so that helps a lot with posting pics of authentic merchandise. People leave comments on how ugly my stuff is and how they have a similar item and telling people to not buy it but she has never bought anything from me. The thing I like about poshmark is how you dont have to create a paypal or venmo to receive your money. I would certainly recommend looking into BigCommerce (http://bit.ly/2pFg5Mt) to set up your online store or Shopify if you have some HTML coding knowledge. I shipped a designer handbag in perfect condition and the buyer opened a case stating the bag was ripped and torn. However, some sellers elect to place an item as "Not for Sale," a feature that clearly tells buyers which listings are no longer available in your closet.This includes items sold in bundles, reserved listings, notes, or purchases that you just want to share with other Poshers (#PoshFinds! Like thats my fault, Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you cant its always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldnt. Good Luck to all! Sorry if you didnt like my speaking up and posting of my experience. The middle parts are a bit different depending on whether you're a buyer or a seller, though. I would like to start my own online store, I just would like to know how you do it in order to make it discoverable. Without a Fashion and Accessories platform, I no longer have an interest in having a closet and Im officially quitting this job yeah! I believe I went googling just to find these experiences because Im doubting going on any further, What I found as so far is lowballer cheap skates. You are right. I wish you tremendous success and much less stress!! She did not ask the percentage before buying. xx. I hope they will get your money back for you very soon!!! If it is someone who lives in your area and wants to meet to transact (Ive done this and saved the individual the shipping fee), then meet in a public place where others are around and tell them it is cash only!!!! It was a bit of a frustrating experience. amking45 @dhampyre hey are you bored or something???? For sellers who have their own businesses, I can TOTALLY understand how PM is just too time consuming and not that rewarding in return. ugggg. It might be time to say goodbye to Poshmark myself. I have so so many high end items on there without any problems but I think I had just been lucky until now. The whole thing is odd and kind of sketchy! Im easy to find just look anywhere online for Hillarys of Houston, Im the owner. Mercari didnt do anything but send me the same copied and paste reply that I was shit out of luck. Poshmark denied me the ability to buy forever when I paid $70 for Birkenstocks that did not fit, then found out I couldnt return them due to fit, then I wrote that my experience was a scam on the sellers listing. I have sold a few things but thats about it even though there are nice things in my closet. I complained to Poshmark and they sided with her. I learned to pick my fight and offer no re stocking fee to avoid crazy buyers. 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