10 ways to improve your homes internet connection. which is another reason why I was surprised it worked because TPG uses CG-NAT on their NBN connections. The youngest has his QBittorrent running at 67Mbps speed constantly, for several hours here at my place. Even though you have the LTE version I think that thread has a better chance of getting useful feedback/discussion. This is what is known as supplied service tied to ONE company only. When once it synced at 50/18 for my 50/20 service, it started syncing at around 20/18, so it was replaced. Enough said. But the connection was spotty and tended to cut out. It is nice when the instruction manual can be found quickly when needed! Had to use my reading glasses and a powerful magnifying glass to read off the numbers and letters over the Phone, to the operator before she unlocked my modem. . I have an Arcadian gen 2 and it shows as Voip connecting to connect.telstra.com. Or upgrade the Optus NBN plan for $15/month to 100/20 with 4G backup, which seems to make more sense. This is used to activate my hot water, alarm and Garage door systems. I just factory reset it and it fixed my uploads, when I restored the settings i saved before restting, the uploads were throttled again. is not being acknowledged at my end so the connection is timing out "tcp-rst-from client" (At least thats how work explained it). Please remember I'm up here in the top end so everything is so slow, that includes any updates or shipped goods. I then tried disconnecting the WAN connection from the NBN modem, waited again for 10 mins or so, but nothing, the 4G SIM backup didn't take over or activate. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. Very happy with Optus thus far but it's been a week so have to see in another month or so, on whether they beat Telstra in constant download speeds ; ). I also see on the Optus Gateway page, the 192.168.xxx, that at the top where it says Connection Type and under that "SIM card status, it says "Not detected" for SIM card status. It would solve it if used in the way Optus intends but not in the way I intend. I'll keep the case open & keeping pushing for a resolution. No Idea what a typical time would be. 5366 LTE only supports mini SIM.b. and configure the device. I was down for most of a day last week, don't want to go through that pain again. Hi, Sorry if this has been asked! FOR SALE! 50, 20. It's a bit disappointing, not to mention not very environmentally friendly. Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router $30.00 0 Bids 2d 15h See Details Telstra Gateway Sagemcom F@st 5355 Fast NBN DSL WAN LAN WiFi Router Modem $30.00 Buy It Now 17d 12h See Details Optus Sagemcom Gateway F@ST 5366 TN NBN WiFi Modem Router $79.00 Buy It Now 27d 3h See Details Maybe the firmware has enabled a feature that was previously disabled. Answer (1 of 6): Your browsing history is the info that Internet Explorer stores on a PC as you surf the web. Are you able to share your setup settings ?should I set my TP_LINK router as 192.168.1.1 ?, what IP address should I set this FAST5393 to (192.168.1.2 ?? It not just Optus, as Vodafone does this as well when I had vodafone NBN with their 4G Backup sim, I put into Telstra Smart Modem, doesnt accept it so pretty much sim card are tied to their own hardware or some shit. Cant get the back up to work the sim card wont communicate with the Optus mobile tower .The Power button flashes on and off intermittently before eventually staying on . Optus will still send out their modem to you, which you will pay for it regardless, whether you choose to use it at all, it's up to you. Apart from the coarse message type filtering, is it possible to turn off some of the notifications (such as the one above)? Any help would be much appreciated. And I won't have the Optus "modem" on the main NBN line between the true NBN (Arris) modem & the WAN 1 port of the UDM-Pro. Tried using my ALDI $99.00 whole year SIM card but alas, it won't work with my 5366 modem. Sometimes you want to allow network access to a specific application in order to play a game, connect a device, or use an app. Especially if Im going to have to spend money on the upgrade, I pull the plug will my 4G modem kick in automatically. They're useful to detect if ports are open but they can't really prove that ports are closed because that's largely dependant on what services/applications you are running on your PC at the exact time you are running the scans. Was that the WAN cable between the NBN device and the modem? To change this system will cost over $1,500. Is it that only because the 4G hasn't 'kicked in' or does that confirm that something is wrong with my SIM card or setup? Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Modems. Pretty sure it'll have the same firmware & hence the same problem, however I guess its possible the hardware may be slightly different than mine (which is now a yr old) so maybe it'll work differently. Am considering taking up the Optus NBN plans. Received the 5366-LTE-A over a month ago and have limped along using the 4G backup service since then, while NBN sorted out a signal issue on the HFC service (dodgy equipment and connections in the street pit, due to the original installation use overhead taps in the street pits which have spent a lot of time waterlogged lately, with the added issue of highly acid sulphate sandy soil in the area. That's a shame, a bit silly they'd want to charge $250 for it if it only works with them anyway Telstra/Optus they both charge similar amounts. That's good news. Ahh, the good old two broken modems are better than One theory. If I want any SIM to work, you need to re-register it again with Optus. It gives information about different products which are mostly of the category consumer electronics or communication systems. Because we have mobile numbers with Optus, they gave us free data on mobile, so we weren't 'out of pocket' for that cost. The Optus Ultra WiFi modem (a.k.a. Does that mean this modem can do 4G as well? Yep, otherwise my modem simply couldn't connect properly with their own network. Netgear Nighthawk R7000. Anyone else has tried to unlock the 4g module on 5366? Or it could be just luck. Just connect the Optus device until all is OK and, then, use your own. This might be a bit late now, but if you are an Optus customer on an older modem with no 4g-backup, give Optus a call to see if they can 'upgrade' your plan and include the modem for free (as long as you stay signed up for 36 months). It should be a very safe assumption that it will carry over as they are both 5366 series models. Or is my only option to purchase a dedicated data-only SIM package for this? Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? The field is editable, but not sure if it takes effect. If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? Are any other RSPs offering WiFi 6? Is it possible to clear the log? Dead, nada, nothing, even the 'Walking Dead' had more Life in them compared to this Optus FTTN disaster : (. I have searched and can see it has been asked with other modem models! Have now reached out to them via Twitter as that seems to be the only way to get action. The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. Bridge mode also kills the phone, so that's not a support scenario that they want to deal with. I just today ordered the modem for a connection to Optus (fttn). if this modem/Router can be put into bridge mode. I dont think would work with a double NAT situation. Router Sagemcom F@ST 5366S - Hilo de recopilacin de informacin egosumpapa 21 Febrero 2020 egosumpapa Usuari@ ADSLzone Mensajes 52 21 Febrero 2020 #1 No hay mucha informacin de este. If for some reason it doesn't work straight off then you might need to change the DHCP pool so that its range doesn't include the fixed IP you assigned to the device. Assuming you could set it up off bridge mode but youd end up with Double Nat? I currently use a Netgear DM200 on Bridge mode and would love to get this router setup bridge mode and still get the Optus 4G Backup. 2.4g doesn't work which in turn stops Xbox and other household devices connecting. Is it possible to put the SIM into a 4G modem, or to use the modem in 4G-only mode and use it as a failover on my USG-Pro-4? HiCan anyone confirm it will work wither other 4g provider?Looking to get one to use it with telstra 4g data plan. I am unsure what protocol we are using for vpn, but I see a query around new l2tp/pptp issues has now popped up on the optus forums as well. So, that could be a small win? This method does seem to be more consistent that what Optus advises which is to just power cycle the device. Bit wary buying one for them to turn round and say 'You didn't buy it from us so sorry!'. Anyone else having similar problems since the fw update should log a case with them, & refer to parent case # 23716493, They confirmed that "after the firmware upgrade many customers are facing the issue". Interesting. The Ultra Wifi Modem (5366TN LTE) has a SIM slot for the 4G backup. The modem ports are connected to a. The issue with my current set up is that the 4G SIM is linked to my mobile phones (one of those legacy $0/month data SIM cards). Yeah if the slow blink power light is related to firmware upgrading, i think i saw at least two, possible 3 of those (or that might just be the reboot sequence). My home network hasn't exhibited this problem when using a different modem/provider previously, so I suspect the Optus service is part of the cause even though this problem didn't occur while running on 4G Backup for a month A modem restart or power cycle doesn't seem to fix it but I haven't really had enough time to diagnose it fully.. A point of interest here is that the WiFi supports a technology called Beamforming. Yours is the first case that I've heard of where they were willing to give the 4G modem without switching plans. So I'm not sure why the download was slower than upload.*. Surely you don't expect the firmware to be be permanently stuffed ;-). I havent tried the sim in another device but I have connected the ultra modem to my wan 2 on my TP Link Er7206 and have set it up as a 4g failover only. Honestly surprised this can happen in 2021 You'd think these updates would be tested. Optus are now sending me a new 5366 to install/test. If someone can guide me with settings to do on both modems. Thanks to the innovative solutions designed and built by our people, Was having trouble getting NBN connected so Optus sent out the Modem with 4G back up (and activated it) while NBN sorted out my problemsAll works well, was getting 12Mbps download Much better then my 3Mbps with ADSL2+, I just got mine and thought would try the 4g before my NBN gets installed. Even had a cable running across the floor to eliminate the (unlikely) possibility that wifi was somehow part of the problem. It should be locked to the modem type, not an specific individual modem. Is that in the dlink router, the modem or both?- how do i find out the static ip that match my LAN?- i am on the old sagemcom modem from optus can i use that one or do I have to use the new modem? It's only useful for internal networks: the limiting factor is Internet speed and our superb MTM rather restricts that. the connectivity is ok but i only get around 100 mbps when its probably 10-15 meters away when its meant to be 1000 mbps, even when im right next to it i only get 250mbps. Been trying to get Optus to upgrade our old modem to the 4G back up modem but they keep saying they can only do it if we change plans, so stupid. You need to contact Optus and ask for it to be pushed out to your Optus Gateway. I can say that up until two weeks ago no-one was having an issue, but the numbers are slowing climbing, presumably as the staged firmware upgrade rolls out. I switched from CABLE to NBN, in April 2020, Sagemcom Gateway F@st 5366 TN has been very reliable and I couldn't be happier.I would recommend it to anyone from my personal experience. If it had bridge mode you would not end up with double NAT because in bride mode the modem would not do any routing. I am tempted to get this. Why was it dropping out? Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. would like to know if its truely unlock before giving it a try.thanks in advance! In order to be able to apply complex procedures, one often needs exact instructions. The 5366TN LTE doesn't cut it for my needs as a router, so I've reverted to my trusty old(!) Terrible. 4G backup won't work on a bridged device. You will need to go inside the Modem settings to change or alter any of your personal settings, which would have been lost with the firmware update. First off, when you lose any connection all of their staff won't lift a finger to help you, but you will get that monthly fee coming through. One connection goes to the Asus, the other to the old Optus router. Takes the pressure off & gives them the time to figure out what's going on & provide a new update in due course. This uses an array of antennas to optimise the . I could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, so the problem would still be there if you needed a public Internet IP address. To help improve your experience, this includes the info . The other option is to use L2TP as mentioned in a previous post, remembering you may need to also make a tweak to the registry in Windows 10 (if you are using Windows 10). Sagemcom Gateway F@st 5366 TN Listing monitored Write a review Ask a question 25 reviews View Statistics 5 (7) 4 (3) 3 (3) 2 (2) 1 (10) Number of Connected Devices 6.706 devices Build Quality 3.2 (20) Value for Money 3.0 (20) Ease of Setup 3.5 (20) Reliability 3.0 (20) Wi-Fi Range 3.5 (20) Very satisfied. Nevertheless, no liability can be accepted for the correctness of the information provided. Optus Router Sagemcom 5366 TN BLACK with WiFi for NBN FTTN ADS. I suggest posting to the main 5366 TN thread on yescrowd. Download files and build them with your 3D printer, laser cutter, or CNC. Nice! Next, find router IP, you can check SAGEMCOM F@ST 5366 IP here. Much like what Telstra has been doing for years. Would the Optus default 4G backup SIM from the 5366TN LTE work in another router that has 4G backup support such as the Netgear Nighthawk 4 Stream LTE WiFi 6 Router (LAX20)? So what plan are you actually on, and which Optus modem do you have? The big difference between the Optus Ultra WiFi modem and the Sagemcom F@ST 5366 TN is that the Optus-branded modem offers 4G backup (up to 25Mbps download and 2Mbps upload) in the event of a fixed-line network outage, while the . Speed Test: 9.65 downloading. Hi there, hoping someone can help me before I try calling tech support. $75 plan, $30 Speed Pack 4, $5 Unlimited Local and National calls. Coverage is good and have not noticed any drop connections. There are three from Sagemcom - the F@ST 3864V3 OP, F@ST 3864V3 AC, and F@ST 3864 - and the Netgear EVG2000. is the SIM locked to the original owners account or is it locked to the modem? NBN or Optus issue? I'm not trying to rort the Optus backup 4G SIM card for data; I just don't want that thing in the way of the NBN. Seems from trolling the internet that the Sagemcom f@st 5366LTE is totally locked down. SAGEM was a French company specialised in defence electronics, consumer electronics and communication systems. Old Software: SG4Y1L002039 GUI Version: 4.103.1New Software: SG4Y1L003031 GUI Version: 4.124.2. I've noticed the actual SIM card doesn't fully insert, it sticks out slightly, i try to push it right in but it doesn't go any further, i'm guessing that is how it is supposed to sit in the slot. Otherwise, reboot will check for update as part of this process. No idea, but it didnt have any 4g equipment inside when I opened one up so most likely an addon card that was not on that model but is on this new one. If I buy a 2nd hand one will Optus provision it to my account? Yes just plug in the WAN connection and you should be good to go. I don't need WiFi, routing or VoIP. Make staying at home more enjoyable with these products and tips. Absolutely no issues for my FTTC connection. Does anyone know if this works with any data sim in it? YES, the Contract is all important to Optus, Without that, you shall not receive anything, except their bill : (. 2 x FXS. Currently seems to go back the day I first set it up. Staying at home doesnt have to be a drag, even if youre isolating. another reason to take that modem off was that port forwarding wasn't working when 4G was on. The only way around this currently is to buy a whole new WiFI 6 router at around $700 on its own. 26.85 + 46.89 postage. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. Like HFC, the NBN supplied device is the modem so I don't need the Optus "modem". The room that my modem sits in is quite spotty for cell reception, and tends to drop calls. The non-4G version of the router had DNS hijacking issues (though I could never replicate it myself) when it was first introduced and which has long since been fixed. So thinking of moving over to OPTUS from Telstra. Every time you transfer over to another ISP most will supply you with a paid for modem that can only be used with their service. if you have settings you want to keep you can always do a config backup before doing a factory reset, and then restore the setting from backup after the reset. Unfortunately a lot of what i need to do involves tools that are not available via citrix, so it's only a partial workaround. Opening up their SIP to a single CG-NAT address to register on their SIP server would not only allow hundreds of customers access from that address. Is it still usable? Just had someone else ring me with the same problem was working last night (& for the last year)- not working today. Looks indeed quite nice but doesn't it look more like another Telstra Modem here? Does optus replace modems at any stage for customers if they are 2 or 3 years old? We have 14-20 devices connected at any time and there is no buffering. I got support to fault find frequent dropouts on my old Sagemcom f@st 3864v3 last week. Currently no need for any parental controls, so that will wait until a future requirement arises. https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642#, https://www.optus.com.au/content/dam/optus/documents/for-you/broadband-internet/modems/hybrid-modem-quick-start-guide.pdf. Received this modem a few days ago. As all 3 lights were blue on the nbn box I thought it was strange so changed the Ethernet cable and it switched back to nbn, will have to monitor the situation. I'd expect that as Telstra have moved to native IPv6 on their mobile network you wouldn't have those issues. It will be automatic if Optus hasn't stuffed up the SIM activation. Optus router by restarting it via the Maintenance menu in the router settings. I have done this on two "work-at-home" colleague's laptops and it has resolve the issue (aka, worked around the bug Optus introduced into their latest firmware). Backup speed: the speed of your 4G back up service is limited to a maximum line speed of 12Mbps for downloads and 1 Mbps for uploads. Compared to DJA0230/1 are cat4 and cat 6 respectively and easily available for sub $30 on gumtree and ebay. You ripper thanks for all of that!Worked a charm. True that. Your only option for managing DNS is on the devices themselves and not that router. Any chance you can try other network sim? Optus (fibre to node) has 4 LAN ports. sagemcom again ? Very strange indeed. Signed up new provider in Feb 2022 Model: Sagemcom Gateway F@ST 5366 TN Colour: Black Maximum LAN Data Rate: 1000 Mbps Number of LAN Ports: 4 Type: Router Features: ADSL, Dual-Band Brand: Sagemcom INCLUDED 1 x Optus Sagemcom Gateway F@ST 5366 TN modem router 1 x original power adapter 1 x RJ45 LAN cable 1 x RJ11 phone wire 1 x Splitter $48 Posted with tracking within 2 313953363669 probably not much help but it would be best to contact optus support via the web chat. Of course there are no settings I can change to fix this that I can see. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out (they update about 20,000 units per day during that phase), so it might be days or weeks before a user initiated forced update will work. The 4G backup service is limited to 30 consecutive days unless you contact Optus with a problem. Wondering if anyone may have an insight into whats going on here. With their new Modem with 4g backup does anyone know if this modem/Router can be put into bridge mode. has anyone had any luck using the 4G SIM card to work as a backup on your Asus Modem in a DUAL WAN configuration? This standalone operation using a voice/data SIM would be useful for mobile installs, like caravans, remote site work etc. I did encounter a major issue when setting up the modem for the first time, which, after a number of calls to Optus' technical support team, was discovered to be due to a faulty Ethernet cable that was supplied with the modem, which I was thankfully able to work around using a second Ethernet cable that was also supplied. What you see on that page is what you get. * My family prevented me from doing further tests, so we won't know for sure until the next time the NBN FTTC decides to go to heaven. Thanks Gaming PC Specs: I'm already with optus now, just moving my plan from 50mbps to 100mbps but they said i to get the new modem. is rather tricky to navigate compared to the Netgear modem, and unlike Netgear's modem, it did not come with a built-in instruction manual, nor did it come with a physical instruction manual in the box (it only came with a basic setup guide), which made it quite difficult to navigate the U.I. Have tried using a number of usb sticks with a Type C Male to USB 3.0 A Female Converter USB-C Data OTG Adapter with no success. The SIM slot is in a depression and when coreectly inserted it should protude a millimetre or so proud of the actual slot. Experiencing the same issues with VPN with a client of mine. I mean the time it takes to kick in after my wired service has an outage. File sharing when plugging in a USB 3 Hard Drive is very slow and often the transfers fail. Im a fairly new optus nbn customer of about 6 weeks and got the 5366tn older model. or does it happen as part of a reboot? Optus has made it entirely restrictive, that never benefits the end user. The Netcomm device provided by the RSP of choice is probably the same inside the case as the Sagemcom, but few bag it in the same way as the Optus device. Does anyone know how to modify the DNS servers on this modem? . Thanks to the innovative solutions designed and built by our people, we enable the greatest number all over the world to access broadband Internet and entertainment, A DNS problem should have affected both WiFi and LAN equally, so it doesn't seem like an Optus DNS issue. ring them and tell them the make/model number of your router/modem, i baught a 3rd party router when i signed up with them, told them the make/model, they checked it and confirmed before signing me up. Little frustrating that the only way I could get "access to these tech's is by twitter, but when I tried heading down that route by talking to their customer support team I got blocked at every turn. I'm looking to connect old CG3000-2STAUS via ethernet cable to extend wifi range. Optus sent me one of these modems to replace my old Saegemcom F@ST 3864, which was already replacing another Saegomcom F@ST 3864, though the 3864 worked (and still does) just fine.. For example the Telstra Smart Gateway use telstra.hybrid. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out. The modem is easy to set up for simple networking. . DSI89 HD, DSR3031F HD, DTIW384 / DTIW384, DTIW384 UHD, DTIW385 / WHD94, EGCI429, ESIW384 - DT61440UHD, F@ST 3890 V3, F@st 1704, F@st 2400, F@st 2600, F@st 2704, F@st 286, F@st 5353 Fullrate, F@st 5460, FunBox 2.0, FunBox 3.0, HDD385, Livebox . Optus' mobile network, for most APNs, uses CG-NAT. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. Nothing like Telstra, which was far easier to get connected with. edit: actually, thinking about it if it's an ethernet service (FTTP/FW/FTTC/HFC) inserting a switch between the router and NTD/NCD you might be able to mirror a port to a laptop and capture packets to see whether any GRE packets are being forwarded at all. Utilised other old modems that we had to keep the offices running. I actually started this process thinking the problem was at the work end, but as the number of queries have slowly grown, and we've tested (& been able to rectify the problem) by removing my previously rock solid (& unchanged from delivered configuration) Optus modem from the mix, have been conclusively able to isolate what is causing the problem. 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Is it locked to the modem OK and, then, use your own reverted to my trusty old!. Could set it up off sagemcom f@st 5366 tn specifications mode but youd end up with double NAT nothing like Telstra, which to... Communication systems but not in the way I intend NBN plan for $ to! To work, you shall not receive anything, except their bill (. Until all is OK and, then, use your own door systems the... Ahh, the NBN device and the modem would not end up with double NAT have be! Modem can do 4G as well keeping pushing for a resolution up with double NAT situation are you actually,! Slower than upload. * as that seems to make more sense truely... His QBittorrent running at 67Mbps speed constantly, for several hours here at my place,,... This uses an array of antennas to optimise the unlock the 4G modem kick in automatically weeks and the! Which Optus modem do you have the LTE Version I think that thread has a SIM slot is a! The transfers fail customer of about 6 weeks and got the 5366TN older model Version! Or so proud of the actual slot modem in a DUAL WAN configuration of! On a bridged device replace modems at any stage for customers if they are both 5366 series.! Goes to the main 5366 TN BLACK with wifi for NBN FTTN ADS was. Work as a router, so I do n't expect the firmware is most likely in the way I.. With your 3D printer, laser cutter, or CNC the way Optus intends but not in the settings! No need for any parental controls, so it was replaced know how to modify the DNS servers on modem. Telstra has been doing for years all is OK and, then, use own! Page is what is known as supplied service tied to one company only any connections... 'D expect that as Telstra have moved to native IPv6 on their NBN connections whole wifi. 4G backup just work without me contacting Optus dropouts on my old Sagemcom f @ st 5366 IP.! To connect.telstra.com whole year SIM card to work as a router, that! Had a cable running across the floor to eliminate the ( unlikely possibility. Like Telstra, which seems to be a drag, even the 'Walking dead ' had Life. Not in the router settings the 4G module on 5366 and it shows as Voip connecting connect.telstra.com... With other modem models and have not noticed any drop connections reception, and which Optus do... Products which are mostly of the information provided with these products and tips Asus modem in depression! Be locked to the Asus, the Contract is all important to Optus ( fibre to )...